General Questions

What is mobile DNA testing? +

Mobile DNA testing is a service that brings professional DNA sample collection directly to your preferred location, eliminating the need to visit a testing facility. Our trained collectors come to your home, office, or another location of your choice to collect DNA samples, which are then sent to an accredited laboratory for analysis. The testing process and accuracy are identical to facility-based testing, but with the added convenience of not having to travel to a testing center.

What types of DNA tests do you offer? +

We offer a comprehensive range of DNA testing services, including:

  • Paternity and maternity testing
  • Legal DNA testing (court-admissible)
  • Immigration DNA testing
  • Relationship testing (siblings, grandparents, aunts/uncles)
  • Twin zygosity testing
  • Genetic health testing

Each test is conducted with the highest standards of accuracy and professionalism, with samples collected at your preferred location.

What areas do you serve? +

We provide mobile DNA testing services throughout the metropolitan area and surrounding counties. Our service areas include downtown, all major suburbs, and neighboring counties. Please visit our Contact page to see our complete service area listing, or contact us to inquire about service availability in your specific location. We're continually expanding our service area to meet client needs.

How do I schedule a DNA test? +

Scheduling a DNA test with Mobile DNA Group is simple. You can:

  • Call us at (555) 123-4567
  • Email us at info@mobilednagroup.com
  • Fill out the contact form on our Contact page

When you contact us, we'll discuss your specific testing needs, answer any questions you have, and schedule a convenient time and location for your test. We offer flexible scheduling, including evenings and weekends, to accommodate your needs.

Testing Process

How is the DNA sample collected? +

DNA samples are typically collected using a simple, painless cheek swab (buccal swab). The process involves gently rubbing a cotton swab on the inside of your cheek to collect cells containing DNA. This method is non-invasive and takes only a few seconds per person. Our trained collectors will guide you through the process and ensure proper sample collection.

For certain specialized tests, other collection methods may be used, but the cheek swab is the standard method for most DNA testing.

How long does the testing process take? +

The sample collection process typically takes only 10-15 minutes per person. Once samples are collected, standard processing time is 3-5 business days for results. We offer expedited processing options for time-sensitive cases, with results available in as little as 1-2 business days for an additional fee.

The total time from scheduling to receiving results is typically 4-7 business days, depending on your scheduling preferences and the processing time selected.

Is mobile DNA testing as accurate as testing done in a laboratory? +

Yes, absolutely. Our mobile testing service only affects how samples are collected, not how they are analyzed. All samples are sent to AABB-accredited laboratories for testing, ensuring the same high level of accuracy as samples collected in a laboratory setting.

Our paternity and relationship testing provides 99.99% accuracy for inclusions (positive results) and 100% accuracy for exclusions (negative results). The mobile collection process follows strict protocols to ensure sample integrity and prevent contamination.

Do all parties need to be tested at the same time? +

No, all parties do not need to be tested at the same time or location. We can arrange separate appointments for different individuals, even in different cities or states. For legal testing, each party will follow the same chain-of-custody procedures regardless of when or where they are tested.

For non-legal testing, we can even send self-collection kits to parties in different locations, though these are not suitable for legal purposes.

What should I do to prepare for DNA testing? +

There is minimal preparation needed for DNA testing. However, we recommend the following:

  • Avoid eating, drinking (except water), smoking, or chewing gum for at least 30 minutes before the test
  • Have photo identification ready for all adults being tested (required for legal testing)
  • For legal testing, bring any court orders or legal documentation related to the test
  • For children, bring birth certificates or other identification if available

Our collector will provide specific instructions when scheduling your appointment.

Results & Privacy

How are test results delivered? +

We offer several secure methods for delivering your test results:

  • Secure email (password protected)
  • Physical mail (in a discreet envelope)
  • Phone call (with identity verification)
  • In-person delivery (for legal cases when required)

You can specify your preferred delivery method when scheduling your test. For legal testing, we provide both electronic and physical copies of all necessary documentation. All results are delivered with a clear explanation of what they mean.

How do you ensure the privacy of my DNA information? +

We take the privacy and confidentiality of your genetic information extremely seriously. Our privacy measures include:

  • Strict confidentiality policies for all staff members
  • Secure, encrypted electronic records
  • Limited access to test results and personal information
  • Compliance with all relevant privacy laws and regulations
  • Secure sample handling and disposal
  • No sharing of genetic information with third parties without explicit consent

Your DNA samples are used only for the specific test you've requested and are not used for any other purposes. Samples are destroyed after testing unless you specifically request otherwise.

How long do you keep my DNA and test results? +

Our standard policy for DNA samples and test results is as follows:

  • DNA samples are destroyed 30 days after testing is complete (unless you request otherwise)
  • Test results and documentation are retained for 7 years for legal cases
  • Non-legal test results are retained for 3 years

You can request earlier destruction of your records at any time. For legal cases, we maintain records according to legal requirements to ensure documentation is available if needed for future legal proceedings.

What does the paternity test result mean? +

Paternity test results are typically expressed in two ways:

Inclusion (Positive Result): When the alleged father is determined to be the biological father, the result is expressed as a probability of paternity, typically 99.99% or higher. This means there is a 99.99% chance that the tested man is the biological father.

Exclusion (Negative Result): When the alleged father is determined not to be the biological father, the result is expressed as a 0% probability of paternity or as an "exclusion." This is a definitive result indicating the tested man cannot be the biological father.

All results include a detailed explanation, and our staff is available to help you understand your specific results.

Pricing & Payment

How much does DNA testing cost? +

The cost of DNA testing varies depending on several factors:

  • Type of test (paternity, relationship, immigration, etc.)
  • Legal vs. non-legal testing
  • Number of people being tested
  • Processing time (standard vs. expedited)
  • Additional services required (expert testimony, etc.)

As a general guideline:

  • Non-legal paternity testing starts at $299 for a standard father-child test
  • Legal paternity testing starts at $399 for a standard father-child test
  • Relationship testing (siblings, grandparents) starts at $349
  • Immigration testing starts at $499

Please contact us for a specific quote based on your needs. We strive to provide competitive pricing while maintaining the highest standards of accuracy and service.

What payment methods do you accept? +

We accept a variety of payment methods for your convenience:

  • Credit cards (Visa, MasterCard, American Express, Discover)
  • Debit cards
  • Health Savings Account (HSA) cards (for eligible tests)
  • Cash (for in-person payments)
  • Money orders
  • Electronic payment services (PayPal, Venmo)

Payment is typically required at the time of service, before sample collection. For legal cases referred by attorneys or agencies, we can arrange billing to the referring organization.

Is DNA testing covered by insurance? +

Most standard DNA tests (paternity, relationship testing) are not covered by health insurance as they are considered elective procedures. However, certain genetic health tests may be covered depending on your insurance plan and medical necessity.

For potentially covered genetic health tests, we can provide the necessary documentation for you to submit to your insurance company for possible reimbursement. We recommend checking with your insurance provider before testing to understand your coverage.

Some Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) may cover DNA testing when it's medically relevant. We can provide detailed receipts for submission to these plans.

Do you offer payment plans? +

Yes, we understand that DNA testing can be a significant expense, especially for legal cases. We offer flexible payment plans for clients who need them. Our payment plans typically include:

  • 50% deposit at the time of testing
  • Remaining balance paid in 2-3 monthly installments
  • No interest charges for standard payment plans

For legal cases referred by attorneys or government agencies, we can often bill the referring organization directly. Please contact us to discuss payment options that work for your specific situation.

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